SUPPORT SERVICES
We’ll make sure that every step of the implementation process will be a success!
Do you need guidance in choosing the right procurement system for your company or have you already decided on a specific solution, but you don’t know where to start the implementation?
Or maybe you have already started the implementation process, but the challenges you encountered turned out to be much more complex than you expected?
No worries! No matter what stage of implementation your company is at, our professional team of consultants and developers will guide you through all the steps of the process efficiently and effectively, so that you can enjoy the benefits of your new software as soon as possible!
Want to know more? Get in touch with us!
Take advantage of our experience!
Business and content support
Do you already have a procurement system but lack experience in managing its content? Would you prefer your staff to focus on other key tasks?
Leave it to our reliable administrators and analysts!
We will add and update data in your catalogues, contracts, suppliers and other necessary places.
We will support you in the process of reporting and preparing statistics with the tools available in your system so that you can make full use of their capabilities and advise you on how to manage your expenses effectively with their help.
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User support
Do you want both your current and new employees to be familiar with your company's processes and to take full advantage of the opportunities and possibilities offered by your procurement system?
Nothing could be simpler! Thanks to many years of experience in user support, we know how to organise and carry out the necessary training properly! We will also prepare the relevant training materials and manuals for you and, if necessary, ensure that they are updated in line with changes.
Do you want your employees to be able to count on support at any time? We can give them access to a dedicated helpline which provides assistance to system users.
Read more
Supplier enablement and support
Your business is growing, the number of suppliers is increasing, but adding them to the procurement system database is taking up your valuable time?
Let the experts in supplier relations take care of the formalities!
Not only will we add new contractors to your database, but we will also take care of all the other technical work necessary to connect your systems.
Want to further improve your supplier relationships? We will organise and carry out training sessions for them, prepare manuals, newsletters and bulletins, and we can even give them access to a dedicated helpline.
Read more
Integrations
Planning to integrate new solutions for your system?
Go through all the steps of the process together with a professional and proven partner!
We will work out the specifications of the planned development and draft regression scenarios. We will take care of the implementation of the prepared solutions and supervise the created interfaces. After implementation, we will verify the effectiveness of the introduced solutions and provide an analysis of the business effects.
To ensure that your business runs without interruption, we can take care of the monitoring of active processes and the correctness of their operation as well as the supervision of emergency/replacement solutions.
Read more
Business and content support
Do you already have a procurement system but lack experience in managing its content? Would you prefer your staff to focus on other key tasks?
Leave it to our reliable administrators and analysts!
We will add and update data in your catalogues, contracts, suppliers and other necessary places.
We will support you in the process of reporting and preparing statistics with the tools available in your system so that you can make full use of their capabilities and advise you on how to manage your expenses effectively with their help.
Read more
Supplier enablement and support
Your business is growing, the number of suppliers is increasing, but adding them to the procurement system database is taking up your valuable time?
Let the experts in supplier relations take care of the formalities!
Not only will we add new contractors to your database, but we will also take care of all the other technical work necessary to connect your systems.
Want to further improve your supplier relationships? We will organise and carry out training sessions for them, prepare manuals, newsletters and bulletins, and we can even give them access to a dedicated helpline.
Read more
User support
Do you want both your current and new employees to be familiar with your company's processes and to take full advantage of the opportunities and possibilities offered by your procurement system?
Nothing could be simpler! Thanks to many years of experience in user support, we know how to organise and carry out the necessary training properly! We will also prepare the relevant training materials and manuals for you and, if necessary, ensure that they are updated in line with changes.
Do you want your employees to be able to count on support at any time? We can give them access to a dedicated helpline which provides assistance to system users.
Read more
Integrations
Planning to integrate new solutions for your system?
Go through all the steps of the process together with a professional and proven partner!
We will work out the specifications of the planned development and draft regression scenarios. We will take care of the implementation of the prepared solutions and supervise the created interfaces. After implementation, we will verify the effectiveness of the introduced solutions and provide an analysis of the business effects.
To ensure that your business runs without interruption, we can take care of the monitoring of active processes and the correctness of their operation as well as the supervision of emergency/replacement solutions.
Read more
Want to find out more about our support services?
Who you are is important to us. We understand how valuable your time is.
Explore all possibilities
Implementation Services
We will provide support at every stage of procurement system implementation.
KSeF Connector
Be ready for the upcoming changes - choose a comprehensive service.
Connect your systems
